Frequently Asked Questions (FAQ)
can I obtain a key for the swimming pool?
homeowner should receive at least one pool key upon closing on the
purchase of a home in Oak Crest. Tenants should obtain pool key(s)
from their landlord. If additional keys are required, they may be
obtained for $25 each from the Association
do I need to do before I change the outside
appearance of my house?
I work on my vehicle?
may work on your vehicle inside your garage, but not in the street
or on your driveway.
what days can I irrigate my landscaping?
During Daylight Savings Time
Wednesday & Saturday
Thursday & Sunday
During Eastern Standard Time
Irrigation should be performed between the hours of 4:00 pm and
Always use less than 60 minutes per zone on your designated day
If you have an area of new grass or plants, you
may water that area every day for the first 30 days, and every other
day for the next 30 days (you may be asked to produce receipts to
prove when grass/plants were purchased).
If you need to test your irrigation system you may do this at any
time for up to 10 minutes per zone, but you must be present in the
tested area during that time.
If you are using reclaimed water:
You may water on Tuesday & Friday between 8:00pm and 9:00am
Timers to NOT EXCEED 20 MINUTES PER ZONE
NO IRRIGATION DURING THE DAYLIGHT HOURS PAST 9:00AM IS ALLOWED.
This change is in an effort to conserve water and will be in effect until further notice.
do I obtain recycling bins?
items can be placed in recycling bins?
what day are recycling bins emptied?
what day is trash collected?
what day is yard waste collected?
do I reporting street lights that are damaged or not working?
Call Progress Energy at 407-629-1010 and provide the adjacent address and/or pole number, or complete the Streetlight Repair Form
do I find out about criminal activity in my neighborhood?
do I contact about barking dogs?
Contact Animal Control at 407-836-3111
Should dogs be kept on leashes?
Yes, dogs must be kept on leashes while in all public areas, and you
must clean-up after your dog.
do I complain about drug sales at
a residence or business in Orlando?
Call the CRACK TIP-LINE at 407-246-CRAK or 407-246-2725. While
the information may be left anonymously, we may need more information.
A return phone number and name will be most helpful. Be sure to include
the exact address, descriptions of the people involved (names if known),
involved vehicle descriptions, primary times/days of activity and
description of activity.
should I do if I have a minor accident in a
parking lot or private property?
should I report minor infractions such as lost property, vandalism or harassing phone calls?
Minor infractions that do not require a police response may be reported
inline at www.cityoforlando.net/police
(*), via telephone at 407-246-2470, or in person at 100 S. Hughey
people allowed to park their vehicles at the
entrance to the community?
This also includes park 'n ride, and vehicles for sale.
people allowed to park their vehicles in the
roads in the community are owned by the City of Orlando and so are
subject to city ordinances, including; cars must be parked facing
the direction of the traffic, and may not be parked across someone
else's driveway, or blocking the sidewalk. Overnight parking on the
street is prohibited by the Oak Crest By-Laws.
can I do about my neighbor who makes a lot of noise?
levels are limited by City of Orlando Ordinances. In residential areas
noise is limited to 60 decibels (normal conversation level) between
the hours of 7:00 am and 10:00 pm, and 55 decibels from 10:00 pm to
7:00 am. In addition, all amplified sounds are prohibited between
9:00 pm and 8:00 am. Call 911 if anyone is not adhering to these limits.
should I do if I see any suspicious behavior?
911 (Patrol levels depend on the number of "calls to action")
do I complain about congested traffic or careless
drivers in my neighborhood?
Dial the Traffic Hotline at 407-246-2906 and leave a recorded message
including the location, time, and the nature of the problem you are
encountering. If you would like to meet with one of our Traffic Enforcement
Officers, please leave your name, telephone number and the best time
to call you, and we will schedule an appointment.
these links will open a new window displaying information from outside
the OCCA web site and therefore the OCCA cannot be held responsible for
the content displayed.